Returns & Exchanges

At Carl Friedrik, we offer a 100-day return policy to ensure you are fully satisfied with your purchase. If your item is in its original condition, you can return or exchange it for a full refund within this period.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags, dust bags, and protective materials are included to maintain product integrity.

• 3.
  Ship the Item

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the designated courier location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5 to 7 business days.