Frequently Asked Questions
Everything you need to know about our premium leather goods and travel essentials.
What kind of leather do you use for your products?
We exclusively use vegetable-tanned Vachetta leather sourced from traditional tanneries in Tuscany, Italy. This process ensures a durable, high-quality finish that develops a unique patina over time.
Do you offer international shipping?
Yes, we ship worldwide. We offer standard and express shipping options to most countries, with duties and taxes calculated at checkout for a seamless delivery experience.
What is your return policy?
We offer a 100-day return policy for all unused items in their original packaging. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange.
Does my Carl Friedrik product come with a warranty?
Every Carl Friedrik product is covered by a lifetime warranty. This covers any manufacturing or functional defects, ensuring your investment is protected for years to come.
How should I care for my leather bag or wallet?
To maintain the leather's appearance, we recommend using a high-quality leather cream every few months. Avoid prolonged exposure to direct sunlight or heavy rain, and wipe away moisture with a soft, dry cloth.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options such as Klarna and Affirm in select regions.